Definitions

In this privacy policy, the following definitions are used:

Data: Collectively all information that you submit to Green Switch Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Cookies: A small text file placed on your computer by this website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies).

Data Protection Laws: Any applicable law relating to the processing of personal data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.

GDPR: The UK General Data Protection Regulation.

Green Switch Limited, "we", "us" or "our": Green Switch Limited, a company incorporated in England and Wales with registered number 13071306 whose registered office is at 281 Mare Street, London, E8 1GR.

UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018.

User or you: Any third party that accesses the Website and is not either (i) employed by Green Switch Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Green Switch Limited and accessing the Website in connection with the provision of such services.

Website: The website that you are currently using, https://www.blike.co.uk/, and any sub-domains of this site unless expressly excluded by their terms and conditions.

Interpretation

In this privacy policy, unless the context requires a different interpretation:

• The singular includes the plural and vice versa;
• References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
• A reference to a person includes firms, companies, government entities, trusts and partnerships;
• "Including" is understood to mean "including without limitation";
• Reference to any statutory provision includes any modification or amendment of it; and
• The headings and sub-headings do not form part of this privacy policy.

Scope

This privacy policy applies only to the actions of Green Switch Limited and Users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Green Switch Limited is the data controller. This means that Green Switch Limited determines the purposes for which and the manner in which your data is processed.

Data We Collect

We may collect the following data, which includes personal data, from you:

• Name
• Date of birth
• Gender
• Job title
• Profession
• Contact information such as email addresses and telephone numbers
• Demographic information such as postcode, preferences and interests
• Financial information such as credit/debit card numbers
• IP address (automatically collected)
• Web browser type and version (automatically collected)
• Operating system (automatically collected)
• A list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected)
• Information about your employer
• Your tax band
• Your salary
• Company contact information

In each case, in accordance with this privacy policy.

How We Collect Data

We collect data in the following ways:

• Data given to us by you
• Data received from other sources
• Data collected automatically

Data given to us by you

Green Switch Limited will collect your data in a number of ways, for example:

• When you contact us through the website, by telephone, post, email or through any other means;
• When you register with us and set up an account to receive our products or services;
• When you complete surveys that we use for research purposes, although you are not obliged to respond to them;
• When you enter a competition or promotion through a social media channel;
• When you make payments to us, through this website or otherwise;
• When you elect to receive marketing communications from us;
• When you use our services;
• When you meet one of our representatives in person, we may collect copies of identity documents;

In each case, in accordance with this privacy policy.

Data received from other sources

Green Switch Limited will receive data about you from the following third parties:

• Data received from publicly available third-party sources;
• If you log into our website using a social media account, we will obtain elements of contact data from the relevant social media account provider;
• Credit reference agencies, identity verification providers, and fraud prevention providers.

Data collected automatically

To the extent that you access the Website, we will collect your data automatically, for example:

• We automatically collect some information about your visit to the website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
• We will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below headed "Cookies".

Credit Reference and Affordability Checks

To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs). We obtain this information via Creditsafe, which uses its data partner TransUnion to supply consumer credit and identity data.

Creditsafe Business Solutions Limited is authorised and regulated by the Financial Conduct Authority. FCA Firm Reference Number: 742313

TransUnion International UK Limited is authorised and regulated by the Financial Conduct Authority. FCA Firm Reference Number: 805757

The information we receive may include data relating to your identity, credit commitments, payment history, and public record information. This data is used solely for legitimate business purposes, including creditworthiness assessment, identity verification, and fraud prevention, in accordance with applicable data protection laws.

Further information about how Creditsafe and TransUnion process your personal data can be found in their respective privacy notices:

• Creditsafe Privacy / Transparency Notice: Transparency Notice | Customers and Suppliers
• TransUnion CRAIN (Credit Reference Agency Information Notice): https://www.transunion.co.uk/legal/privacy-centre/pc-credit-reference
• TransUnion Bureau Privacy Notice: https://www.transunion.co.uk/legal/privacy-centre/pc-bureau

If you are an individual requesting a hire plan, we may run a soft credit check that will not leave a footprint on your credit file. The check is called a quotation or preliminary search by Creditsafe. If you are an employer requesting finance, we may run a company credit score check using Creditsafe. If you are an individual requesting a hire plan, we may also perform identity checks and anti-money laundering checks using Creditsafe.

We will receive data about you from the following publicly available third-party sources: Companies House UK.

How We Use Your Data

Any or all of the above data may be required by us from time to time to provide you with the best possible service and experience when using our Website. Specifically, data may be used by us for the following reasons:

• Internal record keeping;
• Improvement of our products and services;
• Transmission by email of marketing materials that may be of interest to you;
• Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the website;
• We may process information relating to transactions, including purchases of goods and/or services, that you enter into with us and/or through our website;
• We may process data about your use of our website and services;
• We may process your personal data to operate our website, for the processing and fulfilment of orders, for providing our services, for supplying our goods, for generating invoices, bills and other payment-related documentation, and for credit control;
• We may process usage data and/or transaction data to research and analyse the use of our website and services, as well as researching and analysing other interactions with our business;
• To establish your identity and for anti-money laundering purposes; and
• To check your creditworthiness if you have requested a hire plan and/or a company loan,

In each case, in accordance with this privacy policy.

We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances as set out in the section headed "Your Rights" below.

Marketing

For the delivery of direct marketing to you via email, we will need your consent, whether via an opt-in or soft opt-in:

• Soft opt-in consent is a specific type of consent that applies when you have previously engaged with us, for example, you contact us to ask us for more details about a particular product or service, and we are marketing similar products or services. Under soft opt-in consent, we will take your consent as given unless you opt out.
• For other types of e-marketing, we are required to obtain your explicit consent, that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we provide.
• If you are not satisfied with our marketing approach, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your Rights" below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may use your data to show you Blike adverts and other content on other websites. If you do not want us to use your data to show you Blike adverts and other content on other websites, please turn off the relevant cookies.

Provision of Personal Data

The provision of certain personal data is primarily contractual and, in some circumstances, required to meet legal and regulatory obligations.

Personal data is required to:

• Enter into and perform contracts with customers, suppliers, or business partners;
• Process orders, manage accounts, and deliver goods and services;
• Verify identity and prevent fraud; and
• Comply with applicable legal, regulatory, accounting, and tax obligations.

What are the consequences of not providing personal data?

If you choose not to provide the personal data we request:

• We may be unable to enter into a contract with you;
• We may be unable to fulfil orders, supply goods, or provide services;
• We may be unable to conduct necessary verification, compliance, or fraud prevention checks; and
• As a result, our services may be delayed, restricted, or declined.

Where personal data is requested for optional purposes, such as marketing communications, providing this data is not mandatory, and you may withdraw your consent at any time without affecting your ability to receive goods or services from us.

Who We Share Your Data With

We may share your data with the following groups of people for the following reasons:

• Any of our group companies or affiliates — to ensure proper administration of the business;
• Our employees, agents and/or professional advisers — to obtain advice from professional advisers;
• Third-party service providers who provide services to us which require the processing of personal data, to help those providers perform functions on our behalf and to help ensure the website runs smoothly;
• Third-party payment providers who process payments made over the Website, to enable payment processing and refunds;
• Credit information providers, credit reference agencies, and identity verification providers where credit has been requested or offered; and
• Relevant authorities to meet legal and regulatory requirements,

In each case, in accordance with this privacy policy.

Non-Automated Decision Making and Profiling

We may use automated systems and tools to support certain business processes, such as risk assessment, fraud prevention, affordability checks, identity verification, or record management.

These tools may analyse personal data using predefined criteria or rules to generate indicators, scores, or recommendations. However, we do not make decisions that have a legal or similarly significant effect on individuals based solely on automated processing. Any such decisions are subject to meaningful human review.

The use of these tools may influence the speed or level of review applied to an application or request, but individuals will not be subject to automatic rejection or adverse decisions without human involvement.

Keeping Your Data Secure

We will use technical and organisational measures to safeguard your data, for example:

• Access to your account is controlled by a password and a user name that is unique to you;
• We store your data on secure servers; and
• Payment details are encrypted using SSL technology.

We have an Information Security Suite of Policies and Standards that helps us manage your data and keep it secure.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this email address: hello@blike.com

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by the UK Government and leading businesses.

Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted.

Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights in relation to your data:

• Right to access — the right to request copies of the information we hold about you at any time, or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
• Right to rectify — the right to have your data rectified if it is inaccurate or incomplete.
• Right to erase — the right to request that we delete or remove your data from our systems.
• Right to restrict our use of your data — the right to block us from using your data or limit the way in which we can use it.
• Right to data portability — the right to request that we move, copy or transfer your data.
• Right to object — the right to object to our use of your data, including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data where consent is our legal basis for processing your data, please contact us at: hello@blike.com

Data Protection Contact

If you have any questions about this privacy policy or how we handle your personal data, you can contact us at: Email: hello@blike.com

If you are not satisfied with the way a complaint you make concerning how your data is handled by us is dealt with, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on its website at https://ico.org.uk/.

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

International Data Transfers

Data that we collect from you may be stored and processed in and transferred to countries outside of the UK and European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the UK or EEA or one of our service providers is situated in a country outside the UK or EEA. We also share information with our group companies, some of which are located outside the UK or EEA.

We will only transfer data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, for example by way of a data transfer agreement incorporating current standard contractual clauses where required.

To ensure that your data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your data with. This ensures your data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Links to Other Websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for their content. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policies or statements of other websites before using them.

Changes of Business Ownership and Control

Green Switch Limited may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Green Switch Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

We may also disclose data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

This website may place and access certain cookies on your computer. Green Switch Limited uses cookies to improve your experience of using the website and to improve our range of products and services. Green Switch Limited has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All cookies used by this website are used in accordance with current UK and EU Cookie Law.

Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you enable Green Switch Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however, certain features of the website may not function fully or as intended.

For more details about the cookies we use, please see our separate cookies policy. For more information generally on cookies, including how to disable them, please refer to www.aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy, or part of any provision, is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This privacy policy will be governed by and interpreted according to the law of England and Wales. All disputes arising under it will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to This Privacy Policy

Green Switch Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Contact Us

You may contact Green Switch Limited by email at hello@blike.com