1. Obtaining the Equipment

After entering into this agreement, Blike will arrange collection or delivery of the Equipment to you.

Delivery may be performed via postal/courier service, a Blike representative or through collection. Delivery may originate from Blike, or from one of Blike’s suppliers directly.

You will have been notified prior to ordering whether there is an additional charge associated with your collection or delivery choice.

You will need to confirm receipt of the Equipment.

2. Lost, stolen or damaged Equipment

Blike has arranged for its Equipment to be maintained and to be insured against accidental loss, theft and damage at its own cost. It is therefore important that you notify Blike as soon as you become aware of any loss or damage at hello@blike.co.uk or via the chat facility at https://www.blike.co.uk/

Subject to Section 3, you are not responsible for theft, damage or loss. Failure to comply with these obligations may mean that you are liable for the full cost of repair or replacement following loss, theft or damage.

Once reported to Blike, We will attempt to recover the Equipment on Your behalf using the Tracker on your bike. Either an insurance claim excess or a recovery fee of £150 will be payable by You (regardless of how many attempts We make to recover Your bike).

If the claim relates only to accessories the excess payable will be £100 once reported to Blike.

3. Your obligations

• you must notify Blike as soon as you become aware of any loss or damage;
• the Equipment remains the property of Blike and you may not profit from, transfer, sell or otherwise dispose of the Equipment;
• you must retain possession of the Equipment;
• use for commercial use, commercial hire & reward, racing, speed rides and courier services are not permitted;
• you must ensure the Equipment is kept within secure premises, or locked to an Immovable Object, at all times whilst not being ridden;
• when securing your bike you must lock it through the frame using a Sold Secure Gold (or better) rated lock and be able to produce a lock key when required;
• you must not leave your Equipment unattended (even outside your home) for more than 24 hours, unless in secure premises;
• in the event of damage or loss, you must not repair or replace the Equipment yourself;
• you must obtain a police crime reference number where theft has occurred;
• you must supply satisfactory physical evidence of loss or disappearance of the Equipment if applicable;
• you must ensure the Equipment is used safely and maintained properly in accordance with any instructions provided by the manufacturer(s) of the Equipment and/or by Blike. No modifications or conversions are permitted to the Equipment;
• the bike Equipment is provided with a manufacturer’s warranty to cover manufacturing defects. However you must ensure you do nothing to invalidate the warranty.

4. Defective Equipment

The Equipment may be covered by warranties given by the relevant manufacturers (or their importers), as well as by any additional warranties that apply under the general law and nothing in this agreement affects the rights that you have under the general law.

If any Equipment is damaged when you collect it (or take delivery), or if any defects or other warranty issues subsequently come to light, please contact Blike in the first instance.

5. Data Protection

All parties will comply with all applicable requirements of the Data Protection Legislation (as set out below). This clause is in addition to, and does not relieve, remove or replace, a party’s obligations or rights under the Data Protection Legislation.

Data Protection Legislation being all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR (meaning section 3(10) (as supplemented by section 205(4)) of the Data Protection Act 2018); the Data Protection Act 2018 (DPA 2018) (and regulations made thereunder) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended from time to time.

By entering into this agreement, you will be agreeing to Blike’s Privacy Policy, a copy of which can be viewed at www.blike.co.uk.

The Member acknowledges and agrees that the Equipment may have a Connectivity Device which allows Blike to track data of the location and mileage. Blike can, amongst other things, track data in the event of a suspected loss or theft of the Equipment.

In situations of missed subscription payment we reserve the right to repossess the Equipment at any time using the Connectivity Device on the bike to identify its location.

6. Cancellation Rights

You have rights to cancel this Agreement by returning the Equipment to Blike in satisfactory condition after giving 30 days notice. You can not cancel in the first month, so the minimum duration is two months. Once signed, the Joining Fee is non-refundable.

In such circumstances the subscription payments made up to that time would not be returned and consideration may be required to be paid by You directly to the Owner representing reasonable costs the Owner incurs in repairing the Equipment.

To cancel this Agreement as above you must give written notice to Blike by a) email to bye4now@blike.com; or b) by post to Unit 2, Paragon Centre, Ground Floor, 281 Mare St, London E8 1GR

7. General

Blike will run a “soft” credit check using the Credit Reference Agency, “Creditsafe”. This involves checking your Transunion Credit Score. Soft search footprints are not visible to other lenders and therefore do not affect any subsequent credit applications or your credit score.

Blike will not have any responsibility under this agreement if it is delayed in performing, or fails to perform, any of its obligations under this agreement as a result of any circumstances beyond its reasonable control.

Blike may at any time assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights under the Agreement.

The parties agree that this Agreement may be executed by electronic signature and that such signature shall be deemed conclusive evidence of the Parties intention to be bound by the terms herein.

Blike intends to rely upon the written terms set out in this agreement. If you require any changes, please make sure you ask for these to be put in writing.

This agreement is governed by English law and subject to the exclusive jurisdiction of the English courts.